Stimare Customer Support
All Stimare products carry a one-year warranty and many products also have a Web Embedded Server that will diagnose maintenance issues and email the appropriate person to deal with the particular issue before it becomes a problem.
If repairs are required, in many cases these can be performed on site by one of our local agents or online by a service technician. However, if a piece of equipment needs to be returned for attention, it is dealt with as a matter of highest priority at one of our test centres in Parma, Italy or Dublin, Ireland.
If repairs are required, in many cases these can be performed on site by one of our local agents or online by a service technician. However, if a piece of equipment needs to be returned for attention, it is dealt with as a matter of highest priority at one of our test centres in Parma, Italy or Dublin, Ireland.
How to contact Stimare Customer Support
To log a support ticket right away, please use the Support form on this page.
By E-Mail:
Email Stimare Customer Support with details of your query at [email protected]
By Phone:
Contact your nearest Stimare Customer Support Team on:
Customer Support (UK) || + 44 208 099 8071
Customer Support (USA) || +1-720-257-7070
Customer Support (Ireland) || + 353 1 6854600
Service & Repair
For service, repairs or warranty repairs please use our RMA Portal here.
Help us improve our service
Although we believe our levels of service are very high, this is no reason for us to become complacent. Stimare constantly strives to improve our service offering. To do this, we need your feedback. If there are any suggestions you may have on how we might improve our service, we would welcome your input.
Email all comments to [email protected].
Stimare is the world’s only one stop shop for all Ticketing, Point of Sale (POS), RFID, Original Equipment Manufacturer (OEM) and Kiosk hardware. Our sole focus is devising innovative, cost effective solutions that help clients achieve previously unrealizable goals.